Cookie Policy
Last updated: 1 July 2025
This Cookie Policy explains how , registered at , operates the website quorvellanresort.com (hereinafter referred to as "we", "us", or "our") and uses cookies and similar tracking technologies when you visit our website. This policy describes what cookies are, which cookies we use, why we use them, and how you can manage your cookie preferences.
By continuing to use our website, you acknowledge that you have read and understood this Cookie Policy. If you do not agree with the use of cookies as described herein, please adjust your browser settings or use the cookie management options available on our website.
This Cookie Policy should be read together with our Privacy Policy, which provides further information about how we collect, use, and protect your personal data.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, smartphone, or other internet-enabled device) when you visit a website. Cookies are widely used by website operators to make their websites work more efficiently, to improve user experience, and to provide reporting information.
Cookies can be classified in several ways:
- First-party cookies — Set directly by us, the operator of the website you are visiting.
- Third-party cookies — Set by a third-party domain other than the website you are visiting (e.g., analytics or advertising partners).
- Session cookies — Temporary cookies that are erased when you close your browser.
- Persistent cookies — Cookies that remain on your device for a set period of time or until you delete them manually.
In addition to cookies, we may also use similar technologies such as web beacons (also known as pixel tags), local storage objects, and scripts, which function in a similar manner to cookies and allow us to monitor activity and improve our services.
2. Who Sets Cookies on Our Website?
Cookies on the Quorvellanresort website are set by:
- — as the first-party operator of the website ().
- Third-party service providers — including technology partners for security, analytics, and marketing purposes (see Section 4 for a full list).
3. Types of Cookies We Use
3.1 Strictly Necessary (Essential) Cookies
These cookies are essential for the proper functioning of our website. Without these cookies, certain features of the website, such as secure login, booking management, or access to protected areas, would not be available. These cookies do not store any personally identifiable information beyond what is necessary to provide the requested service.
Because these cookies are strictly necessary for the operation of the website, they do not require your prior consent under applicable law. However, you can still disable them via your browser settings, although doing so may significantly affect your experience on our website.
3.2 Performance and Analytics Cookies
These cookies collect information about how visitors use our website, such as which pages they visit most often, how long they spend on each page, and whether they receive error messages from web pages. This information is used in aggregate form to help us understand how our website is being used and to improve its performance and content.
These cookies do not collect information that identifies an individual visitor. All information collected is aggregated and therefore anonymous.
3.3 Functional Cookies
Functional cookies allow our website to remember choices you make (such as your preferred language, region, or currency) and provide enhanced, more personalised features. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog post.
The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
3.4 Marketing and Advertising Cookies
These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information may be shared with other organisations such as advertisers.
Marketing cookies require your explicit consent before they are placed on your device. You can withdraw your consent at any time by adjusting your preferences in our Cookie Consent Manager or via your browser settings.
4. Specific Cookies Used on Our Website
The following table sets out details of the individual cookies we use and the purposes for which we use them.
| Cookie Name | Provider | Category | Purpose | Duration |
|---|---|---|---|---|
| __cf_bm | Cloudflare, Inc. | Strictly Necessary | This cookie is set by Cloudflare to support Cloudflare Bot Management. It helps distinguish between humans and bots, contributing to the security and performance of the website. | 30 minutes |
| _cfuvid | Cloudflare, Inc. | Strictly Necessary | Used by Cloudflare's rate limiting features to identify individual users and apply rate limiting rules. It does not track users across different websites. | Session |
| cf_clearance | Cloudflare, Inc. | Strictly Necessary | Stored after a user successfully completes a Cloudflare security challenge. This cookie proves to Cloudflare that the user has passed a security check and grants access to protected content. | 1 year |
| _ga | Google LLC (Google Analytics) | Analytics | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Used by Google Analytics to distinguish users. | 2 years |
| _ga_[ID] | Google LLC (Google Analytics) | Analytics | Used by Google Analytics 4 to persist session state. Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. | 2 years |
| _gid | Google LLC (Google Analytics) | Analytics | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. This cookie expires after 24 hours. | 24 hours |
| _gat | Google LLC (Google Analytics) | Analytics | Used to throttle request rate — limits the collection of data on high-traffic websites. | 1 minute |
| _gcl_au | Google LLC (Google Ads) | Marketing | Used by Google AdSense to experiment with advertisement efficiency across websites using their services. Stores and tracks conversions. | 90 days |
| _fbp | Meta Platforms, Inc. (Facebook Pixel) | Marketing | Used by Meta (Facebook) to deliver a series of advertisement products, such as real-time bidding from third-party advertisers. Tracks website visitors for the purpose of delivering targeted advertising on Facebook and Instagram. | 90 days |
| _fbc | Meta Platforms, Inc. (Facebook Pixel) | Marketing | Stores the last visit made with a click ID. It is used to track advertising conversions, optimise ads, and build advertising audiences for Facebook advertising campaigns. | 90 days |
| fr | Meta Platforms, Inc. | Marketing | Used by Facebook to deliver, measure, and improve the relevancy of ads. It enables cross-site tracking across websites that have integrated Facebook social plugins or advertising pixels. | 90 days |
| IDE | Google LLC (DoubleClick / Google Ads) | Marketing | Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads, with the purpose of measuring the efficacy of an ad and presenting targeted ads to the user. | 1 year |
| NID | Google LLC | Marketing | Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. | 6 months |
| CONSENT | Google LLC | Strictly Necessary | Used to detect if the visitor has accepted the marketing category in the cookie banner. Enables the website to function without the cookie when consent is not given. | 2 years |
| cookieconsent_status | Strictly Necessary | Stores the user's cookie consent preferences as set through the cookie consent banner on our website. | 1 year | |
| PHPSESSID | Strictly Necessary | Preserves the user's session state across page requests. This cookie is essential for features such as the room booking engine and user login. | Session |
Please note that third-party service providers may update their cookies from time to time. We endeavour to keep this list as current as possible, but recommend that you also review the privacy and cookie policies of these third-party providers:
5. Your Consent
When you first visit our website, you will be shown a cookie consent banner. This banner provides you with the ability to:
- Accept all cookies;
- Reject all non-essential cookies;
- Customise your preferences by enabling or disabling individual categories of cookies (analytics, functional, marketing).
Strictly necessary cookies are always active as they are required for the basic functioning of the website. They do not require your consent.
Your consent preferences are stored in a first-party cookie on your device so that we can remember your choice on future visits. You can change or withdraw your consent at any time by clicking the "Cookie Preferences" link in the footer of our website, or by following the instructions in Section 6 of this policy.
Where required by applicable law, including the New Zealand Privacy Act 2020, we will obtain your freely given, specific, informed, and unambiguous consent before placing non-essential cookies on your device.
6. How to Manage and Control Cookies
6.1 Cookie Consent Manager
You can review and update your cookie preferences at any time by clicking the "Cookie Preferences" link located in the footer of every page on our website. This will reopen our Cookie Consent Manager, where you can enable or disable specific cookie categories.
6.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options", "Preferences", or "Settings" menu of your browser. The following links provide instructions for managing cookies in the most commonly used browsers:
Please be aware that restricting cookies may impact the functionality of our website. In particular, disabling strictly necessary cookies may prevent you from making reservations, accessing your account, or using other core features of the Quorvellanresort website.
6.3 Opting Out of Third-Party Analytics and Advertising
In addition to the options described above, you can opt out of certain third-party cookies directly through the relevant providers:
- Google Analytics: You can install the Google Analytics Opt-out Browser Add-on to prevent your data from being collected by Google Analytics across all websites.
- Google Ads: You can manage your Google advertising preferences at Google Ads Settings .
- Meta (Facebook): You can manage your advertising preferences via Facebook Ad Preferences .
- Your Online Choices: You can opt out of interest-based advertising from multiple companies at once by visiting Your Online Choices (for EU/EEA users) or the Network Advertising Initiative .
7. Cookies and Gambling Compliance
As Quorvellanresort operates a licensed casino facility in conjunction with hotel and resort services, we are subject to additional obligations under New Zealand gaming and gambling legislation, including the Gambling Act 2003. Our use of cookies in connection with casino and gaming features of our website is limited to what is strictly necessary or permitted under applicable law.
We do not use cookies or tracking technologies to target gambling-related content or advertisements towards individuals who have requested to be excluded from gaming activities or who have registered on any self-exclusion register. If you have concerns about gambling advertising targeted at you, please contact us at the details provided in Section 10.
8. Data Retention
The duration for which each cookie is stored on your device varies and is described in the table in Section 4. In general:
- Session cookies are deleted automatically when you close your browser.
- Persistent cookies remain on your device for the period specified in the table, or until you delete them manually through your browser settings.
Data collected via cookies (for example, analytics data processed by Google Analytics) may be retained by third-party providers for their own purposes in accordance with their respective privacy and retention policies.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our business operations, or the cookies we use. Any changes will be posted on this page with an updated "Last updated" date at the top of the policy.
Where changes are material, we will provide a more prominent notice (such as a banner notification on the website). We encourage you to review this page periodically to stay informed about our use of cookies.
Your continued use of our website after any changes to this Cookie Policy constitutes your acceptance of those changes to the extent permitted by applicable law.
10. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and similar technologies, please contact us:
- Legal Entity:
- Registered Address:
- Privacy Contact Email: privacy@quorvellanresort.com
You also have the right to lodge a complaint with the New Zealand Privacy Commissioner if you believe that your privacy rights have been breached. For more information, visit the Office of the Privacy Commissioner .
For further information about how we collect, use, and protect your personal information, please read our full Privacy Policy.